Personal Data Processing Policy

KAUMY s. r. o., ID 48395218, with registered office at Jerlochovice 156, 742 45 Fulnek, registered in the Commercial Register kept by the Regional Court in Ostrava, Section C, Insert 6417, as the personal data controller, informs you as customers purchasing goods on our e-shop located at www.4slim.cz about the collection of personal data and privacy policy described below.

Should you be unclear about anything, please do not hesitate to contact us with any questions or comments by e-mail at kaumy@kaumy.com or by phone at (+420) 731 898 102.

1. ORDER PROCESSING

When you purchase goods from us, we need your personal information to enter into and complete the contract.

This information may include, but is not limited to:

  • name and surname,
  • the address for delivery of the goods,
  • billing address,
  • telephone number,
  • e-mail address,
  • information about the goods ordered,
  • information on the choice of payment method,
  • payment card information,
  • bank account number,
  • other personal data provided by you in communication with us.

We need the personal data for order processing, i.e. for the performance of the contract. At the same time, it is in our legitimate interest to keep records of orders for legal protection against future disputes. Last but not least, we also use the data from the order records to fulfil our legal obligations under accounting and tax regulations due to mandatory document retention.

How long will we process your personal data?

We will process your personal data for the Vyzkoušejte si DeepL Pro zdarmaduration of the order processing, and for 10 years after its termination, unless a longer period is stipulated by law.

2. USER ACCOUNT

If you create a user account at www.4slim.cz, we also process the personal data you provide about yourself through your account.

This data may include in particular:

  • name and surname,
  • delivery address,
  • billing address,
  • telephone number,
  • e-mail address.

This information is then used to facilitate the ordering of our goods and for the purpose of managing the user account. The legal basis for this processing is the performance of a contract with you. The provision of personal data in this case is voluntary, but without it it would not be possible to register.

How long we will process your personal data:

We will process your personal data for as long as your user account is active. The eventual deletion of the user account including your personal data will take place after you have not logged into the user account for more than 12 months.

3. COMMUNICATION WITH US

If you contact us with a request, question or suggestion, you may be asked to fill in certain information about yourself.

These data may be in particular:

  • name and surname,
  • address,
  • telephone number,
  • e-mail address.

Communicating with you is our legitimate interest as we may need the above information to deal with your requests, questions or suggestions. Failure to provide this information may result in a failure on our part to respond.

How long will we process your personal data:

We will process personal data for as long as necessary, but no longer than 3 months from our last communication.

4. BUSINESS COMMUNICATION

If you are a customer of ours, we are entitled, on the basis of our legitimate interest and the exemption under section 7(3) of the Act on Certain Information Society Services, to use your name, surname, telephone number and e-mail address to send you commercial communications by electronic means (e-mail or SMS), i.e. to inform you about the goods we provide, unless you have refused such communications.

Otherwise, we will only send you commercial communications by e-mail if you have given us your prior consent to do so.

You can withdraw your consent, refuse or modify the sending of commercial communications at any time through your user account or by sending an email to kaumy@kaumy.com. You may also opt-out of receiving commercial communications by using the link provided in each of our commercial communications.

How long we will process your personal data:

We will process personal data for the purpose of sending commercial communications based on legitimate interest for the duration of our contractual relationship and for a maximum of 12 months after its termination or until you refuse such processing.

We will process personal data for the purpose of sending commercial communications based on your consent for as long as you have given your consent.

5. CUSTOMER SATISFACTION SURVEY

If you complete a customer satisfaction survey relating to the goods and services provided to us, we will process the data you provide in the survey for the purpose of improving the quality of our services. We will associate the completed satisfaction questionnaire with your order details after you have made a purchase. The processing of personal data for the purpose of evaluating customer satisfaction is justified by our legitimate interest. Completing the customer satisfaction questionnaire is completely voluntary.

How long we will process your personal data:

We will process your personal data provided in the questionnaire for the duration of your contractual relationship with us and for a period of 3 years from the end of the contractual relationship.

6. SOCIAL MEDIA BUTTONS

Social networking buttons are placed on our website mainly to enable interaction with social networks. A connection to the respective social network only occurs if you actively click on the respective button. In this case, your web browser will initiate a connection to the servers of the respective social network.

7. WHO HAS ACCESS TO PERSONAL DATA

We only disclose your personal data to authorised employees and cooperating persons or to individual data processors contracted by us, but only to the extent necessary for the fulfilment of the individual purposes and on the basis of the corresponding legal title for the processing of personal data. However, we only cooperate with those who are able to ensure such technical and organisational security measures that unauthorised or accidental access to your data or other misuse of your data cannot occur.

The following categories of recipients may have access to your personal data:

  • contracted carriers who transport our goods,
  • external accounting and tax companies,
  • external law firms,
  • processors who provide server, web, marketing, cloud or IT services,
  • card payment service providers.

8. What rights you have in relation to personal data

You have the following rights in relation to the personal data processed:

The right of access to personal data; you have the right not only to request information about what personal data we process about you, on what basis and for what purpose, to whom we disclose it specifically and for how long we will keep it, but also to access this personal data, which means in particular that we will provide you with a copy of this personal data upon your request.

Right to rectification of personal data; you have the right to ask us to correct incorrect or inaccurate personal data or to complete incomplete personal data.

The right to erasure of personal data; we must erase your personal data if any of the following reasons apply: a) such personal data is no longer necessary for the purpose for which it was collected or processed b) there is no legal basis for processing such data c) you object to the processing of such data and there are no legitimate grounds for the processing that override your objection d) the personal data is processed unlawfully e) there is another legal obligation to erase it.

The right to restrict the processing of personal data; in the event that any dispute arises between us in relation to personal data which we are unable to resolve, we may only use your data on a very limited basis.

Right to object; you have the right to object to the processing of personal data that is necessary for the purposes of protecting our legitimate interests. Once the objection has been evaluated, we will tell you whether we have complied with the objection and will no longer process your data, or that the objection was not justified and the processing will continue. In either case, processing will be restricted until the objection is resolved.

Right to withdraw consent at any time; if the processing of personal data is based on your consent, you have the right to withdraw this consent at any time.

The right to data portability; you have the right to obtain your personal data from us in a machine-readable format so that it can be transferred to another data controller.

The right to lodge a complaint; you have the right to lodge a complaint with the Data Protection Authority if you believe that your data protection rights have been breached.

You can exercise any rights or make any enquiries electronically at kaumy@kaumy.com or in writing to KAUMY s.r.o., Jerlochovice 156, 742 45 Fulnek.

9. PERSONAL DATA SECURITY CONDITIONS

We declare that all appropriate technical and organizational measures have been taken to secure personal data. We also declare that only authorized persons have access to personal data.

10. FINAL PROVISIONS

This information shall enter into force on 20 October 2023.